We are more than happy to deliver any item you buy in our garden centre. We operate this service within an approximate radius of 12 miles. To see if we can deliver to you please call us on 01895 233844. A delivery charge determined by postcode will apply to all deliveries. £5 will be added for ‘two man’ deliveries.
We can usually deliver quickly and we will always send a friendly delivery driver. Our usual delivery days are Monday, Wednesday, Friday, Saturday and Sunday. We do operate a Sunday only service on some postcodes due to traffic and distance.
Please note: If you require our driver to leave the public road to access your property, we require you to sign an indemnity form at the time of booking.
Bulk Bag Deliveries
Bulk bags of topsoil and aggregate will be delivered by our small tipper van and tipped.
Returns and Refunds
Smith’s Garden Centre will be happy to issue a full refund for any item returned with a receipt, providing it is in its original condition and packaging. In addition the return must be within 28 days from purchase.
If you do not have the receipt as a proof of purchase then we will usually investigate the purchase ourselves. If we are able to establish proof of purchase, then we may issue a credit note. This is subject to the item being returned within 28 days from purchase and in its original packaging/condition. Unfortunately we cannot issue refunds of any kind without a receipt.
Notes on Returns:
– We cannot accept returns on turf in any circumstances.
– We cannot accept returns on plants which have not been watered or cared for properly.
– If a bulk item is delivered and then needs to be returned, an additional pick-up charge may be applied. In addition a re-stocking charge may be applied.
If you have any questions regarding delivery please call 01895 233844 or Contact Us